10 Principles of the New Economy
- Matter (intangibles are becoming more valuable)
- Space (Geography is becoming irrevelavent)
- Time (becoming speed of your modem)
- People (great ideas, from great people)
- Growth (faster = better eg. viral marketing)
- Value (rises with market share, give the people what they want quickly and cheaply)
- Efficiency (easier to relate to the customer, give them what they want)
- Markets (buyers market, haggle to keep customers)
- Transactions (use personalization to reduce cost)
- Impulse (When you hook them keep them. If you let them go they will go elsewhere)
10 Principles that still apply
- Customers matter (they are the only money source)
- Revenue has to exceed cost. (long term goals have to be met)
- Trust (is value)
- There is only 24 hours in a day (know your limitations and factor them in)
- Branding = consistincy = value = trust
- There will always be competition (keep your friends close; keep your enemies closer)
- People are self-interested. So are companies. (stick to your company mission statement and then look to your paying customers)
- People need a powerful incentive to change their behavior. (People react easier than proact. Proacting takes thought, will and time)
- Sex sells.
- No one really wants a relationship with a telephone company. (think of your company as a problem solver. Sometimes your customers won't even want to contact you inless something is wrong.)
These principles are inspired from "Business 2.0" 10 Driving Principles of the New Economy